Greenwich Florist Accessibility Statement
Our Commitment to Accessible Floristry in Greenwich
At Greenwich Florist, we believe every customer should have equal access to the beauty and ease of ordering flowers online. Our mission is to make sure that everyone in Greenwich, regardless of ability or technology, can experience convenient, enjoyable, and independent purchasing from our florist’s website. We are committed to making our website accessible to all, reflecting our dedication to inclusion and outstanding customer service for the entire Greenwich community.
Web Accessibility Standards
Greenwich Florist’s website is designed and developed in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines lay out best practices for accessibility covering a range of needs, such as vision, hearing, mobility, and cognitive impairments. By following WCAG 2.1 AA, we strive to ensure our site is usable, understandable, and robust for the widest array of users in Greenwich and beyond.
Key elements of our WCAG 2.1 AA compliance include:
- Consistent site structure and navigation to make finding products and placing orders straightforward for all users.
- Clear, concise text and alt attributes for images so that everyone, including those using assistive technology, can access content and product information.
- Keyboard navigation for the entire online ordering process.
- Logical heading order and semantic elements for easy screen reader interpretation.
Designed for Screen Readers
We understand the importance of screen reader technology for many users. That’s why Greenwich Florist’s website is compatible with popular screen reading software. Menus, products, and checkout forms are labelled clearly, with appropriate alternative text and ARIA landmarks incorporated wherever necessary. Our goal is for every customer—whether they use a screen reader occasionally or regularly—to order from Greenwich Florist online with ease and confidence.
High Contrast and Visual Accessibility
We have implemented a high contrast design option to support customers with visual impairments or light sensitivity. Text and background colours meet recommended contrast ratios, ensuring information remains legible to everyone, whether browsing by day or night. If you prefer higher contrast for reading and navigation, our accessible Greenwich Florist site supports your choice throughout the ordering journey.
Continuous Improvement and Customer Feedback
Accessibility is an ongoing process at Greenwich Florist. We regularly review our website’s features and content to address new standards and reflect the needs of our diverse customers. Testing with assistive technologies and real users from the Greenwich community helps us identify and fix issues before they become barriers. Your feedback is invaluable—if you encounter any difficulty using our website, please let us know. You can reach our team through the contact form provided on our website. We take every report seriously and strive to resolve all accessibility issues promptly.
Accessibility for All Greenwich Customers
We want every customer in Greenwich to find joy and ease in ordering flowers from Greenwich Florist, without limitations. Accessible design enables everyone—including those with disabilities, older adults, and people using various devices—to celebrate special moments with beautiful arrangements. Thank you for choosing Greenwich Florist and supporting a local business dedicated to accessibility and inclusion.
